Bank Online Terms & Conditions
We are glad you have chosen to apply
for Personal Online Banking. Before proceeding, please read these
Terms and Conditions of use carefully. Each time you access
our site you agree to comply with the terms and conditions. If
you have any questions please contact us at 239-919-5199.
If you are already a customer of
Shamrock Bank of Florida and want to enroll in Shamrock Online, simply
read and agree to these Terms and Conditions by clicking on “I
AGREE” at the bottom of this page. Then complete the “First
Time User Information” enrollment form. This will allow you
to choose your own Access ID and password. Once you have successfully
logged in, you may access account information 24 hours, 7 days a
week, except for interruptions due to maintenance or matters beyond
the Bank’s control.
If you would like to become a Shamrock
Bank of Florida customer we look forward to meeting with you in person.
If your password is lost or stolen,
or if you believe that someone has knowledge of your password, you
must notify the bank immediately. Failure to notify the bank could
result in loss of funds up to the limits allowed by applicable law.
You are responsible for maintaining the confidentiality of your password.
We also recommend that you change your password periodically.
If your statement reflects a transfer that you did
not make, notify Shamrock Bank immediately at 239-919-5199 or we
may require that you send us your dispute or question in writing
within ten (10) business days to: 895 Fifth Ave S, Naples, FL 34102. If
you do not notify us within 60 days after the first statement has
been mailed to you, you may not be able to recover the money lost.
- List your name and account number
- Describe the error or transfer that you are
- Tell us the date and dollar amount of the suspected
Some of the terms set forth above are governed
by the electronic Funds Transfer Act (“EFT Act”), which
is only applicable to consumers. Commercial Account holders
are not entitled to the rights provided under the EFT Act.
Information on our site regarding
our products and services is not intended to take the place of the
agreements governing our products and services or our disclosures
made in accordance with federal and state laws. For specific
information regarding your account please contact the Bank or refer
to your new account packet. Additionally this website
is not intended to provide, and you should not rely on it for, legal,
accounting, financial or tax advice.
Account information displayed through
Shamrock Online is current. Funds transferred between account(s)
initiated on your computer using Shamrock Online and received by
the Bank prior to 4:30 p.m. EST on a Business Day will be processed
and completed the same evening. Transfers conducted after 4:30
p.m. EST on a Business Day or on a Non-Business Day will be processed
and completed the next Business Day. Banking business days
are Monday through Friday excluding Saturdays, Sundays, and federal
High Security Standards at
Shamrock Bank are essential. We go to great lengths to see
that your transactions and personally identifiable information are
secure and protected. Ensuring you have a secure/confidential
Online Banking experience is our number one priority. We require
the use of a browser that provides an encryption of 128-bit key before
a connection can be made to the Online Banking system. After
you reach us using a secure browser, we take the necessary steps
to make sure your information is kept secure.
You are solely responsible for the
maintenance, installation and operation of your computer and for
the software used in accessing Shamrock Online. Shamrock Bank
shall not be responsible for any errors, deletions, or failures that
occur as a result of any malfunction of your computer or software,
nor will the Bank be responsible for any computer virus that affects
your computer or software while using Online Banking.
Electronic Mail to
the Bank may be delayed; therefore, if you need the Bank to receive
information concerning your account immediately (i.e. to report a
lost or stolen ATM/Debit card, report the theft of your password
or unauthorized use of your account), please contact us at (239-919-5199). When
you do send us an email to ask a question or make a comment, we will
use your email address to respond to you within a reasonable period
of time. Please keep in mind that email is not a secure environment
like Online Banking; so do not include sensitive
information such as account numbers, balances, passwords, or social
Additionally descriptions of, or
references to, products, services or publications within this website
do not imply our endorsement or approval of any such product, service,
We are not associated with or responsible
for any of the external linking websites that may be accessed through
our site and use of any such hyperlinks, or other sites will be at
your own risk. The content, accuracy, opinions expressed, products
or services offered, and other links of other websites are the sole
responsibility of their authors and owners, and are not investigated,
verified, monitored, authorized, or endorsed by the Bank.